Shipping policy

Shipping Policy

Processing time

All orders are processed within 1 to 3 business days after payment confirmation. Processing times may be longer during peak periods or promotional events.

Shipping method

Siren Theory operates using a direct-to-consumer fulfilment model. This means products are shipped directly from our fulfilment partners to the customer to ensure efficient global delivery and product availability.

Shipping times

Estimated delivery times vary by destination:

United States: 7 to 15 business days

Delivery timeframes are estimates only and may vary due to customs processing, courier delays, or high-volume periods.

Shipping costs

Shipping costs are calculated at checkout based on destination and order size. Occasional free shipping promotions may apply.

Tracking information

Once your order has been shipped, you will receive a tracking number via email. Tracking updates may take 2 to 5 business days to appear depending on the carrier.

Customs and import duties

International orders may be subject to customs duties, taxes, or import fees upon arrival. These charges are the responsibility of the customer and are not included in product or shipping prices.

Delays and lost packages

We are not responsible for delays caused by postal services, customs clearance, or unforeseen logistical disruptions. If a package is significantly delayed or appears lost, contact us and we will assist in resolving the issue with the carrier.

Incorrect address

Customers are responsible for providing accurate shipping information at checkout. We are not liable for orders delivered to incorrectly entered addresses.